■All KIZUNA products are "made-to-order products." Production will begin after your order is confirmed (after payment is confirmed). Goods will be shipped after completion.

Please be sure to check the production period (estimate) before placing your order. *After placing your order, if the production period is significantly longer due to product stock status, weather, traffic conditions, etc., we will contact you as soon as possible.

*We are unable to accept inquiries or specify delivery dates from purchasers. Thank you for your understanding.

*Size dimensions are information provided by the manufacturer. There are differences and individual differences.

*The impression of the product color may differ depending on the image viewing environment.

*Individual differences may occur in print position and color.

*The price includes consumption tax in Japan where the product is manufactured.

*We will not be held responsible for any injuries or health problems caused by accidental ingestion of purchased products.

■Payment method: [Credit card payment (prepayment)] *Please use the statement issued by your credit card company as your receipt. *No payment fee.

[Specified carrier payment (prepayment)] *A separate fee will be charged. *Please use the usage statement issued by your carrier company as your receipt.

[Convenience store payment (prepayment)] *"Lawson", "FamilyMart", "Ministop", "Seicomart" Available at. Payment cannot be made at 7-Eleven. *A separate fee will be charged.

[Pay-easy payment (prepayment)] *Please check the Pay-easy site for available financial institutions. https://www.pay-easy.jp/ *Additional fees may apply.

■Payment period: The payment confirmation period differs depending on the various payment methods.

■ For inquiries, please contact us using the "Inquiry Form". We do not accept inquiries by phone. note that.

■Once an order has been placed, we cannot accept cancellations, returns, exchanges, or refunds due to the customer's convenience.

■Unlike door-to-door sales, mail order sales are not subject to cooling-off.

■Items that cannot be canceled, returned or exchanged
*Please note that we cannot accept cancellations, returns, or exchanges in the following cases.
・Products that have been delivered for more than 8 days from the normal delivery date.
・Products that have been used once by the customer.
・Products that have been soiled or damaged by the customer.
・If the product box, manual, etc. are defaced, damaged, lost, or discarded.
・Products processed by customers.
・Products that have been repaired or cleaned after delivery
・Differences in images.
・Differences in product color may occur depending on the viewing environment of your computer or smartphone.
・Wrong order quantity.
・Wrong order size.